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This volume provides an in-depth consideration of destructive communication in organizations -- including workplace bullying, racism, stress, and harassment. It brings together communication scholars from theoretical and applied perspectives to assess current understandings, explore ways to integrate theory and practice, identify areas for change, and outline a research agenda for the coming decade. Each chapter examines a specific aspect of destructive organizational communication, reviews existing theory and research about that communicative form or ideology, suggests fruitful possibilities for application, and suggests key areas for further study. As such, the book opens a dialogue among communication scholars that explores destructive communication in organizations and addresses the following key components:
- the central issues and concerns regarding destructive organizational communication,
- current scholarly contributions to both applied and theoretical understanding of these issues,
- approaches to integrate applied/experienced and theoretical/conceptual perspectives in ways that inform one another and improve organizational considerations for varied stakeholders, and
- suggestions for a future research agenda for those interested in ameliorating the destructive side of organizational communication.
Overall, the collection provides a basic understanding of the different types of destructive communication in organizations, the processes through which these interactions occur, the consequences to individuals and organizations, and the potential for organizing in more constructive, civil ways. This volume will be an excellent resource for scholars and researcher studying organizational communication, and graduate and advanced undergraduate students in organizational communication. It will also resonate with managers dealing with hostile workplaces, and organizational members trying to understand their current experiences. The book will serve as an excellent textbook for advanced undergraduate and graduate courses in organizational communication.
- Sales Rank: #1004772 in Books
- Published on: 2009-06-21
- Released on: 2009-07-20
- Original language: English
- Number of items: 1
- Dimensions: 9.00" h x .96" w x 6.00" l, 1.25 pounds
- Binding: Paperback
- 424 pages
Review
"Sound in scholarship and practical in focus, this compendium of articles on destructive organizational communication updates the dialogue in a comprehensive way." -CHOICE
About the Author
Pamela Lutgen-Sandvik, Ph.D. (Arizona State University) is an Assistant Professor in the Department of Communication and Journalism at the University of New Mexico. Her research centers on workplace bullying, employee emotional abuse, and positive organizational communication. Prior to academia, she worked as an administrator in substance abuse treatment and women’s advocacy.
Beverly Davenport Sypher, Ph.D. (University of Michigan) is the Susan Bulkeley Butler Chair for Leadership Excellence and associate provost at Purdue University where she is a professor in the Department of Communication. Her research focuses on civil discourse in the workplace and outcomes associated with employees’ communication abilities and choices.
Most helpful customer reviews
2 of 2 people found the following review helpful.
Excellent perspectives and good scholarship!
By Justin
In this edited book, the chapter authors present an excellent scholarly look at complex organizational processes underlying the "dark side" of organizational life. I have used chapters from this book in senior seminars on organizational communication and my students respond very well. The chapters are accessible but also grounded in sound scholarship.
0 of 0 people found the following review helpful.
Destructive Organizational Communications book
By Y. Sanchez-barreto
I purchased this book for my current class in Communication and Conflict Management. It is easy to read and the font is a reasonable size.
0 of 0 people found the following review helpful.
Five Stars
By Joanne Taylor
good book - good condition
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